You can email us at vorapk8@gmail.com where our customer service team will be happy to help you with
whatever you need!
Do you ship all over Pakistan?
Yes
Where do you ship from?
We ship from Lahore.

Can I change or cancel my order?
As we aim to process orders as fast as possible, you must request any changes/cancellations within 12
hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund
after it is received.
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard) and COD payments.

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be
processed during holidays and sale seasons. We process orders between Monday and Friday. Orders
will be processed within 1-3 business days from the order date and shipped the next day after the
processing day. Please note that we don't ship on weekends.

Please contact us at contact@vora.pk
What if the item(s) I received are defective/incorrect/damaged?
Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please
include your order number, photographs of the item(s) and all related references upon receiving your
package. We will do our very best to resolve your case as soon as possible.